Phone:
0800-612-0437
0845-094-2881
Physical address:
2nd floor – Estate House
4-6 High Street, Sutton Coldfield
Birmingham, B72 1XA
What first impression do your customers have of your business? First impressions are everything when it comes to attracting and retaining the customers who enter your shop, so don’t risk losing out on repeat custom by allowing your hygiene standards to dip, and keep your customers coming back time and time again with our nationwide retail cleaning services.
The overall cleanliness of your shop hugely influences your customers’ perception of the brand. After all, don’t you yourself have high standards for the shops that you visit? In fact, research carried out by Initial Washroom Hygiene in the UK found that 82% of people said business must be clean for them to be willing to spend their money there, so take a look at your business through the eyes of your customers and ask yourself whether you would make a purchase.
If the answer is no, it’s likely due to how tidy your business looks and feels. There’s no point pouring time and energy into creating an amazing window display that sets high customer expectations if you’re not living up to these high standards once the customers are inside. So, invest in a regular cleaning service from MCS to keep your shop ready for business every single day. Our retail cleaning services will be delivered at a time that suits your team, either before opening or after closing time, and we will make sure your shop stands out as a clean, organised, and well-run local business that encourages customers to keep coming back and drive even more customers through the doors.
Our retail cleaning services focus particularly on the areas that customers will see throughout your shop to make sure they leave a dazzling first impression, but we also pay close attention to the areas that they won’t see. This includes door handles, shopping trolleys, card readers, dispensers, and any other surface that lots of customers touch as these high-touch areas become hotbeds for bacteria transmissions.
Aside from the risk of infection, cleanliness also plays a big role in customer experience. If these surfaces feel sticky or gritty to the touch or come with an unclean smell then this is extremely offputting for a customer, particularly if they are about to touch food or clothes inside your store. This might not seem like a dealbreaker, but these small details add up to a negative shopping experience that puts visitors off making a purchase; or, even if they do purchase something, it is very unlikely they will return to your shop in the future.
Whatever type of shop you own, and whatever specialist cleaning requirements you have, our specialist cleaning teams will exceed your expectations. Our retail cleaning services go beyond the shop floor to include stockrooms and storage areas to help your team to work efficiently without any hygiene concerns. Whether you have cold-storage rooms, loading bays, or even your own onsite manufacturing zones, our services keep these employee-only areas spotless to protect your products and keep productivity up.
Our services also allow employees to move stock quickly throughout the store without any clutter or spills getting in their way, so keep your shelves full and reinforce the impression that your business is a well-organised, efficient, and clean space with our specialist services.
Once we’ve cleaned your shop from front to back, it’s up to you and your team to keep it in the best condition during opening hours. This means keeping the floors clear of any packaging or obstructions and cleaning up any spills, but it also means making sure that any hand sanitiser dispensers are full and listening to any customer issues to keep providing the best service possible.
We’re always happy to adapt our services to meet your needs and address any pressing issues, so just let us know about any new requirements ahead of time and we will develop strategies to accommodate them.
Don’t just give your shop a quick spring clean and call it a day – we provide a wide range of cleaning services for all types of commercial and retail premises, with short-term or long-term contracts.
If your shop needs a regular cleaning service to take the pressure off your team and keep the space ready for business, please get in touch to find out how we can help.